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daniela barbosa

Glad to see you bring up this topic to your audience because i agree with you that it will be a big one in 2008 and beyond. As companies look to implement social features within their own products or their own social networks these are all items that will continue to be important.

The dataportability group's mission is to work towards creating standards that developers, vendors and the users using those service can depend on- Corporations that want to play in the space should take note.

Looking forward to hearing more of your thoughts on the issue!

Ian Kemmish

Back in the bad old days of commercial timesharing, when people would have called this data integrity rather than data privacy, there was a saying "ownership of the disc bins is nine points of the law."

That's just one reason why commercial timesharing died out.

David

This issue kept coming up on SoftwareCEO.com. The vendor would think that the data was an exit barrier. This is what allows them to charge too much for their webservices.

Web services are supposed to be the ultimate expression of utility computing, as in gas, electric, and telephone utilities, as in commodities, as in cheap. But, not all web services are cheap.

Web developers need to realize that webservices mean late market, not all markets. In the late market sales and competition are price driven and success is cost-driven. There is a place for webservices in the evolution of a software vendor, but it isn't in holding the customer's data hostage.

Dave

I stumbled across a service that syndicated a widget-based service to enable IP phone from your website. The widget provider answered your phone and forwarded a message to you, so you could call back. Cool. But, they were also the front end of a lead generation company, aka, they sold your data to others, worse your customer's data.

Many people know to use a throwdown email account, but a throwdown phone is a bit harder to realize. Direct mailers can tell when their list data was stollen. If you let a third-party capture customer data, you need a few fake customers where you end up getting the email, the phone calls, and the junk mail, so you can test the "privacy" of the arrangement. Testing will let you know you have a problem, but it isn't a problem you can cure. Imagine telling your customers that their data has seeped out of your control.

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